SMEs & Public Sector
Bespoke AI training built around your organisation's tools, policies and approved platforms. Six courses from £895 ex VAT, each producing the ICO audit-ready compliance evidence regulators require.
Only 28% of business leaders feel their workforce can use AI properly (SME Magazine 2025). Among employers already using or planning to use AI, 56% rate their own knowledge as beginner or novice (DSIT AI Adoption Research, January 2026). Staff across the UK are experimenting with AI tools, most without formal policies or approved tool lists, and without the documented training evidence the ICO expects to see at audit.
That is the gap Insightful AI's training is built to close. Six courses, each built around your organisation's own tools and workflows, each producing the compliance evidence regulators require. Delivered at your premises or online, for groups of up to 15. From £895 ex VAT per session.
Looking for charity-specific training? See our Responsible AI for Charities track. You can also view all training options.
Free online courses and government-funded programmes cover AI basics but stop at general awareness. They do not address your organisation's specific policies, permitted data use, or what to do when AI produces harmful outputs. And they do not produce the documented compliance evidence the ICO's audit controls require.
The ICO's five audit control measures are specific. Training must be delivered to all staff before they access personal data. It must happen within one month of their start date. Assessment records and senior management sign-off must be documented. A short online course or annual e-learning module does not meet that standard when AI tools are in scope.
The DSIT Flexible AI Upskilling Fund evaluation (January 2026) found that fewer than half of trained employees could quality-assure AI outputs after completing their training. The problem is not awareness. It is the distance between knowing AI tools exist and knowing how to use them safely within your organisation's own rules and data environment.
Before any session, we conduct a scoping call to understand your organisation's tools, policies, and how your teams are using AI. We map training needs against the Skills England AI Foundation Skills benchmark, the ICO's audit requirements, and your specific regulatory position. This is what makes every course bespoke. No two sessions are identical.
Each course is delivered in-house at your premises or online via video call, for groups of up to 15 participants. Larger teams are accommodated across multiple sessions. All materials are written for your organisation, your approved tools, and your sector's regulatory obligations. Read more about how we work.
Participants receive documented evidence of training completion meeting ICO audit requirements. Courses covering data protection produce specific compliance records, including completed Data Protection Impact Assessment (DPIA) documentation where applicable, that can be presented directly to regulators.
Course 01
£895 ex VAT · Half day (3.5 hours) · All staff
The recommended starting point. Staff leave understanding what AI tools can and cannot do, why they produce wrong answers, and how to make sound judgements about delegating tasks to AI. Mapped to the Skills England AI Foundation Skills benchmark (January 2026) and EU AI Act Article 4 AI literacy obligations, which have applied to all organisations deploying AI systems since February 2025.
View full course detailsCourse 02
£1,495 ex VAT · Full day (7 hours) · IG leads, DPOs, HR managers
Staff responsible for AI tools handling personal data learn what data can and cannot be entered into AI systems, how to conduct a DPIA for AI deployments, and how to document training to meet ICO audit expectations. Addresses the Data (Use and Access) Act 2025 requirement for meaningful human intervention: a person must review and be able to challenge any AI-driven decision, not simply approve it.
View full course detailsCourse 03
£1,695 ex VAT · Full day (7 hours) · Senior managers, compliance officers
EU AI Act Article 26 deployer obligations for high-risk systems apply from 2 December 2027, after the July 2026 Digital Omnibus deferral. Transparency and AI literacy obligations already apply. This course covers risk classification, accountability mapping, AI policy development, and supplier due diligence for organisations moving from informal AI use to structured governance. Penalties for the most serious breaches reach €35 million or 7% of global annual turnover.
View full course detailsCourse 04
£895 ex VAT · Half day (3.5 hours) · All staff
Built around your organisation's specific tools, policies, and workflows. Staff learn which tools are approved, what data they are permitted to use, how to verify outputs before acting on them, and what to do when AI produces something wrong. Includes a dedicated module on shadow AI and the Data (Use and Access) Act 2025 meaningful intervention standard.
View full course detailsCourse 05
£995 ex VAT · Half day (3.5 hours) · CEOs, MDs, directors, board members
This is not foundation skills content. Covers what leaders are legally responsible for under UK GDPR and the EU AI Act, how to set and document risk appetite for AI adoption, how to evaluate vendor claims, and the oversight structures the ICO expects. For public sector decision-makers, maps to the UK Government AI Playbook's 10 core principles.
View full course detailsCourse 06
£895 ex VAT · Half day (3.5 hours) · All staff, finance and IT teams
Deepfake fraud, voice cloning, AI-generated phishing, and synthetic identity attacks are documented and growing. Arup lost £25 million to a deepfake fraud in 2024. This course covers exactly how these attacks work and what your organisation needs to do to reduce its exposure, built on direct operational experience from nearly two decades investigating these crimes at a senior level.
View full course detailsThe six courses work as a sequenced programme and as standalone sessions. AI Fluency builds the foundation. Responsible AI and Data Protection and AI Governance add the compliance layer. Safe Use of Generative AI Tools applies it to daily work. AI for Leaders and AI-Enabled Crime Awareness extend it to audiences who carry distinct accountability. Most organisations start with one or two courses and build from there. After the discovery call, we recommend the sequence that fits your priorities.
Every session is built around your specific tools, approved platforms, and policies. The DSIT Upskilling Fund evaluation (January 2026) confirmed that bespoke, contextualised training is what generic provision cannot deliver.
Every course produces the documented completion records, assessment outcomes, and senior management sign-off evidence the ICO's audit controls require.
No commissions from technology vendors. No preferred supplier relationships. No proprietary platforms to promote. Every recommendation serves your organisation's interests.
Every course maps to the requirements of the ICO, DSIT, the European Commission (EU AI Act), and the NCSC. We cite the specific obligations each course addresses rather than implying them.
Our training is designed and delivered by practitioners who have spent careers in high-accountability environments, assessing evidence and building oversight structures that hold up to scrutiny. Meet our team.
Tell us about your organisation. We will map your training needs against the Skills England benchmark, the ICO's audit requirements, and your regulatory position, then recommend the courses that match your priorities.
Whether you're just getting started or looking to scale, we'll help you find the right path, responsibly.