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    Insightful AI

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    Terms of service

    Terms governing your use of the Insightful AI website, including intellectual property, acceptable use and liability.

    Last updated
    12 April 2026

    Last updated: 12 April 2026

    About these Terms

    This website is operated by Insightful AI Solutions Limited, a company registered in England and Wales. Insightful AI is a trading name of Insightful AI Solutions Limited.

    Company registration number: 16377460

    Registered office: Suite 7 Marbury House Farm, Bentleys Farm Lane, Higher Whitley, Warrington, Cheshire, WA4 4QW

    These Terms govern your use of insightfulai.co.uk. By using this website, you agree to these Terms. If you do not agree, please stop using the site.

    These Terms apply to the website only. They do not cover paid services, which are addressed in the next section.

    Professional services

    Our consulting, training, automation, software development, and advisory services are supplied only under a separate written agreement between Insightful AI and the client. These Terms do not create, govern, or form part of any client engagement. Nothing published on this website constitutes an offer to provide services. Engagement letters, statements of work, and associated schedules set out the scope, fees, deliverables, and liability for those services.

    What this website provides

    This website provides general information about our services, published articles, guides, and resources. All content is for general information only. It is not professional advice. You should not rely on it for business, legal, regulatory, or technical decisions without seeking independent professional advice.

    We update website content periodically, but we do not guarantee that it is accurate, complete, or current at any given time. You use website content at your own risk. Any decisions you make based on information published here are your responsibility.

    Intellectual property

    All content on this website is owned by Insightful AI Solutions Limited or its licensors unless stated otherwise. That includes text, images, graphics, logos, downloadable materials, and code samples.

    You may view, download, and print pages for personal or internal business use. You may not copy, republish, redistribute, sell, or commercially exploit website content without our written permission.

    You may not use website content to train AI models or automated systems without our written permission.

    The Insightful AI name and logo are owned by Insightful AI Solutions Limited.

    Acceptable use

    You must use this website lawfully. You must not use it in any way that breaches applicable laws or regulations, or that is fraudulent or harmful.

    You must not attempt to gain unauthorised access to any part of the website, its server, or any connected systems.

    You must not use automated tools (bots, scrapers, crawlers) to access the website without written permission. Recognised search engine indexing is the exception.

    You must not upload or transmit any material that is malicious, harmful, or contains viruses.

    You must not use the contact form or complaints form to submit confidential or sensitive personal data beyond what the form fields request.

    Information you submit through the website

    Information submitted through the contact form is processed in accordance with our Privacy Policy.

    Complaints submitted through the complaints form are handled in accordance with the complaints procedure described on that page.

    We do not guarantee confidentiality for unsolicited information submitted through website forms. Confidentiality obligations apply only under a signed engagement agreement.

    Third-party links

    This website may contain links to third-party websites. These are provided for convenience and information only. We do not control third-party websites and are not responsible for their content, accuracy, or availability. A link to a third-party website does not imply endorsement.

    Limitation of liability

    Nothing in these Terms excludes or limits our liability for death or personal injury caused by our negligence, or for fraud or fraudulent misrepresentation.

    We do not guarantee that the website will be uninterrupted, error-free, or free from viruses or other harmful material. We are not liable for any loss or damage caused by a virus or other technologically harmful material that may infect your computer equipment, programs, data, or other proprietary material as a result of your use of the website.

    We are not liable for any loss or damage arising from your reliance on information published on this website. Website content is provided for general information only, as described in the “What this website provides” section above.

    We exclude liability for indirect or consequential loss arising from your use of the website, to the extent permitted by law.

    Governing law and disputes

    These Terms are governed by the laws of England and Wales. Any disputes arising from your use of this website are subject to the exclusive jurisdiction of the courts of England and Wales.

    Changes to these Terms

    We may update these Terms from time to time. The “Last updated” date at the top of this page reflects the most recent revision. If you continue to use the website after changes are published, you accept the revised Terms.

    Contact

    For questions about these Terms, email hello@insightfulai.co.uk.

    For data protection queries, see our Privacy Policy.

    For information about how we use cookies, see our Cookie Policy.

    For complaints about how your personal data has been handled, see our complaints procedure.