SMEs & Public Sector
A half-day practical workshop that trains your staff on the generative AI tools they already use, built around your organisation's own policies, workflows and approved platforms. Your team leaves with the compliance documentation the Information Commissioner's Office (ICO) expects.
Your staff are already using generative AI tools. They are drafting emails, summarising documents and producing first versions of client-facing work. Most are doing this without clear guidance on what data they can enter, which tools are approved, or how to check what comes back.
The DSIT Flexible AI Upskilling Fund evaluation (January 2026) found that fewer than half of trained employees could quality-assure AI outputs after completing their training. The gap is not about access to AI tools. It is about knowing how to use them safely within your organisation's specific rules and data environment.
49% of UK organisations that have not yet adopted AI cite data privacy and security concerns as their primary barrier (YouGov B2B Omnibus, August 2025). Those concerns are well founded when staff are entering data into tools without guidance, verification or documentation.
All staff who use generative AI tools in their day-to-day work: marketing assistants drafting content with ChatGPT, operations staff using Copilot for reporting, HR teams screening applications, customer service teams drafting responses. Whether your team uses AI for client reports, grant applications or citizen-facing communications, this course applies.
This is not a beginner's introduction to AI. It is applied training for people already using the tools who need structured guidance on doing so safely. Most organisations run AI Fluency for Organisations first, then this course. Both can be run on the same day.
| Right for you if | Not right for you if |
|---|---|
| Staff are using generative AI tools with no formal guidance | You need a foundational introduction to what AI is and how it works (start with AI Fluency) |
| You need documented training evidence for ICO compliance | You need a full AI policy and governance structure (see AI Governance for Organisations) |
| You want training built around your specific tools and policies | You want a generic online course staff complete at their own pace |
| You need staff to verify AI outputs before acting on them | Your organisation has not yet approved any AI tools for use |
Every session is written around your organisation's specific tools, policies and workflows. We build the materials for your environment, not a hypothetical one.
The course covers which generative AI tools are approved for use and which are not, what data staff are permitted to enter into each tool, and what must never be entered. Participants learn how to verify AI outputs before acting on them, and what to do when AI produces something wrong, misleading or harmful.
A dedicated module addresses shadow AI: why staff use unapproved tools, the risks this creates, and how to build a culture where approved tools become the default choice.
The session also covers the Data (Use and Access) Act 2025 requirement for meaningful human intervention in automated decisions. Rubber-stamping AI outputs does not satisfy that standard. Participants learn what the requirement means in practice and how to meet it in their own work.
Every participant receives a method guide: a repeatable method for working with generative AI tools that applies to any AI-assisted task they handle after the course.
Before the session, we conduct a scoping call to understand your organisation's tools, policies and AI use. We map your training needs against your specific regulatory position.
Delivered in-house at your premises or online by video call, for groups of up to 15 participants. Larger teams are accommodated across multiple sessions. All materials are written for your organisation, your approved tools and your sector.
Participants receive documented evidence of training completion meeting ICO expectations under the UK GDPR accountability principle. This evidence can be presented directly during an audit.
This is not generic AI awareness training. Every session maps to named UK and EU obligations, standards and benchmarks, some binding in law, others setting the direction regulation is moving.
Maps to the six AI foundation skills set out in Skills England's "AI foundation skills for work" (January 2026), across its three domains: technical, non-technical, and responsible and ethical. A voluntary benchmark, not a legal requirement.
The ICO expects organisations to maintain documented training programmes, completion records and assessment evidence under the UK GDPR accountability principle. This course produces evidence that meets those expectations.
For organisations with EU exposure, Article 4 of the EU AI Act (Regulation (EU) 2024/1689) creates a direct obligation to ensure staff AI literacy, in force since February 2025. For UK-only organisations, it sets the benchmark UK regulatory thinking is moving toward.
The Act requires meaningful human intervention in automated decisions. Rubber-stamping AI outputs does not meet that standard. This course teaches staff what the requirement means and how to satisfy it in their daily work.
We are registered on the UK Register of Learning Providers (UKPRN 10098807).
No generic AI training course maps to Skills England, the ICO's data protection training expectations, the EU AI Act and the Data (Use and Access) Act 2025 in the same session. The regulatory alignment section above sets out which obligations this course addresses and how.
This course is designed and delivered by our training team. Meet Ben Sefton, co-founder and Chief AI Officer, and Kane Lukassen, co-founder and technical delivery lead.
Safe Use of Generative AI Tools sits inside our training programme for SMEs and public sector organisations. We recommend running AI Fluency for Organisations first to build the conceptual foundation. Safe Use applies that foundation to the specific tools and workflows your team uses every day.
After this course, the most common next steps are:
If your organisation needs full generative AI deployment covering policy, training and workflow design together, see our Generative AI Implementation service.
The discovery call is free. We ask about your tools, your policies and what your staff are doing with AI. From that conversation, we build a session that fits your organisation.
Book a free discovery callWhether you're just getting started or looking to scale, we'll help you find the right path, responsibly.